What is a brand without its customer?

The experience your customer has with your brand is Loaded Hype’s specialism.

We listen. We learn. You grow.

We work with you and your customer across multiple marketing services to create campaigns that leave a lasting impression.


Customer Service

Every brand is unique and has a different customer.

Our job is to listen to what your customer needs, create their journey and allow you to take them on adventure.

Customer insight and research
Immersion and reporting
Buying journey
Competitor analysis


Whether you want a complete overhaul, a fresh approach to reaching out to your customer or you want to expand into new territories, we take pride in creating brand strategies that create long-lasting emotional connections.

Brand strategy, values and proposition
Perceptions and identity
Activations and brand spaces
Brand guidelines

Content Marketing

Gone are the days of shouting your advertising message.

In today’s digital world, we understand that you need to give people a reason to listen. Whether that’s internally or externally, perfecting your voice in this loud world is critical.

Content marketing strategies
Tone of voice development
Internal and external communications
Crisis management PR

Social Media

We focus on personalised journeys that define your brand, increase engagement and grow your reach across all your social channels.

We don’t just get them to like and share – we get them to act.

Multi-channel management
Content creation and engagement
Influencer marketing and outreach
Channel growth and analytics


We live in a digital world where everything is connected.

We utilise data and customer insight to create a fully-integrated journey across your digital platforms so you speak in their language.

Integrated online strategy
Website user journey
CRM and Email Marketing
SEO and analytics


Connectivity still belongs in the real world as well and face-to-face interactions are still vital to your customer’s journey. 

Getting your brand to be touched and felt is still just as important as online engagement. 

Event Management
Ambient Media development
Promotional Marketing
Customer Experiences

Lead generation

To grow a brand, you need more customers.

We establish what steps your customers take before they convert then implement blended online and offline campaigns to ensure you are generating enough leads to achieve your business goals. 

Paid Media and digital acquisition 
Landing Page development
Social Media Lead Generation 
Database mining and segmentation
Marketing to different customer groups is our speciality.

Ready to change the game?

Embrace your customer. Start adventures. Believe the Hype.